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Do I need a doctors referral to see a podiatrist ?
No. Podiatrists are considered primary healthcare providers so you are able to book directly with us without a referral.
However, please inform us of your doctor's details if you want us to keep them informed of your treatment and progress.
What if I have a workers compensation claim or motor accident claim?
It is important that you have a referral from your doctor if you have a 3rd party claim through an insurance company for Workcover or CTP motor accident claim.
Also, you will need to provide a claim number, insurance company name and contact details for your case manager so we are able to bill directly to the insurance company and ensure your rehab is a simple and straightforward process for you.
How long does an appointment go for?
Our appointments usually last for 30mins to ensure a comprehensive assessment and treatment session can be completed.
How do I pay for my treatment session?
Insurance claims are billed directly to the insurer provided all necessary claim numbers and information is provided to us.
Private patients need to settle their accounts at the end of each treatment session through either cash, cheque or EFTPOS.
Will my private health fund pay a rebate for my treatment?
Most funds pay a rebate for Podiatry – check your individual fund for amount of cover and the services covered.
You need to bring your health fund card with you to the consult as we use the HICAPS system to arrange direct funds transfer of your rebate – you then only need to cover the gap.
What do I need to bring to my first session?
It is best to bring any x-rays and scan results that you may already have had taken to give your therapist as much information as possible.
You should also wear appropriate clothing to allow access to the injured body area for assessment and treatment.
Do you prescribe custom made insoles/orthotics?
Our therapists assess foot pain using cutting edge biomechanics to assess the whole body from the feet up.
This way our therapists can identify what is actually causing the problem and then provide a solution for the issue. If insoles or orthtoics are required, we will discuss those options with you.
How many sessions will I need to get better?
In your initial assessment your therapist will give you a "Recommended Action Plan" which will outline your treatment program and how many sessions we estimate to get you back to full health.
Your progress will be regularly checked throughout this period to ensure excellent progress is being made at all times.